How it works
Every order is prepared within 1–3 business days and shipped to you directly. You'll receive a tracking number by email as soon as it ships.

Delivery time
EU: 10–18 business days

Shipping cost
Free across the EU until October 20. After that, a small flat shipping fee applies, shown at checkout before you pay.

Questions? Email info@shopwarmglow.com, I reply to every message personally.

Not happy with your order? We'll make it right.

Damaged, defective or not as described
Email info@shopwarmglow.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, your choice.

Changed your mind?
You can return unused items within 14 days of delivery. Contact us first and we'll send you the return instructions. Please note that return shipping for change-of-mind returns is paid by the customer.

Refunds are issued to your original payment method within 5–10 business days after we receive the item.

Read our full Refund policy